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How it works

QRystal complete packaging and welcome kit with integrated QR setup guide

A simple, beautiful way to carry what matters.

1. Choose your piece.

Explore the collection and pick the QRystal that fits your story. Each pendant features a polished crystal lens with a unique, micro-engraved QR, your key to a private Memory in the QRystal app.

QRystal Gentle Heart heart pendant necklace in silver and rose gold with integrated QR technology

1. Choose your piece.

Explore the collection and pick the QRystal that fits your story. Each pendant features a polished crystal lens with a unique, micro-engraved QR, your key to a private Memory in the QRystal app.

QRystal app showing engagement memories album with photos unlocked via QR technology

2. Create the Memory

After checkout

Your pendant appears under My Products in your account. Open it and:

  • Upload up to 20 photos and videos in the order you want them to play.
  • Sound: choose the default background sound or keep it silent.
  • Preview while selecting. QRystal then composes a single short film from your media — a keepsake made to be watched in one quiet moment.

Sealed once saved

When you save, the Memory is sealed like a love note placed inside a locket. It will not be edited, added to, or trimmed later. This protects the feeling you set today so it stays true for the person it is made for.

Note: You do not need the pendant in hand to create the Memory. Many customers ship directly to the recipient and prepare the Memory in advance from their account.

3. Send it with love

We ship the necklace to the delivery address you choose. The Memory you created is linked to that pendant and kept private.

After saving, you will not be able to open the Memory yourself. It becomes a gift for the person who will wear it.

QRystal app screenshot: 10th anniversary memory

3. Send it with love

We ship the necklace to the delivery address you choose. The Memory you created is linked to that pendant and kept private.

After saving, you will not be able to open the Memory yourself. It becomes a gift for the person who will wear it.

Screenshot 2024-03-21 at 1.35.59 PM

4. Scan and unlock (first use)

When the recipient opens the parcel:

  1. They open the QRystal app and tap Scan a QRystal.
  2. They gently bring the pendant close to the phone’s front camera. The crystal lens helps the phone read the micro QR.
  3. On first scan, the app prompts them to set a 4-digit PIN. From that moment, only the pendant and the correct PIN can open the Memory.

If the pendant was a gift, the app can offer to let the original purchaser know that the gift was opened.

Tips for a perfect scan

  • Use the front camera and bring the pendant close.
  • Clean the crystal with a soft cloth.
  • Good lighting helps. Hold steady for a moment.
  • Ensure you have an internet connection and the latest app version.

Privacy by design

  • The pendant does not record audio or location. It is a passive optical key.
  • Access needs two things: the physical pendant scan and the PIN.
  • Content is encrypted in transit and at rest.

Carry. Connect. Cherish.

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